Protection and Processing of Your Personal Data
Last Update: October 16, 2025
As Indra Village, we value the privacy of our guests and website visitors. This privacy policy is prepared to inform you about how your personal data is collected, used, stored, and protected. This policy is prepared in accordance with the Law No. 6698 on Protection of Personal Data (KVKK) and related legislation.
Indra Village Hotel & Cafe is the data controller responsible for processing your personal data.
Address: Pazar, Rize, Turkey
Email: info@indravillage.com
Phone: +90 (532) 459 96 53
During reservation: Name, surname, phone number, email address, accommodation dates
Through contact forms: Name, surname, email, phone, message content
Website visits: IP address, browser information, visited pages, visit duration (through cookies)
Social media interactions: Public profile information (only when you share)
Performing and managing reservation transactions
Providing guest relations and customer services
Fulfilling legal obligations
Improving and analyzing website experience
Marketing and promotional activities (only with your consent)
Responding to communication requests
Security and fraud prevention
We use cookies on our website to improve user experience and analyze website usage.
Essential Cookies: Required for basic functions of the website and cannot be disabled.
Analytical Cookies: Used to analyze website traffic and user behavior.
Marketing Cookies: Used to make advertisements more suitable for you (only with your consent).
You can specify your cookie preferences when you first visit our website. You can manage or delete cookies from your browser settings.
Your personal data is stored for the period required by processing purposes and in accordance with legal storage obligations.
Reservation records: 10 years (as required by tax legislation)
Communication records: 2 years
Website analytical data: 26 months
Your data is stored encrypted on secure servers and protected against unauthorized access.
Learning whether your personal data is processed
Requesting information if processed
Learning the purpose of processing and whether it is used appropriately
Knowing the third parties to whom it is transferred domestically or abroad
Requesting correction if processed incompletely or incorrectly
Requesting deletion or destruction within the framework of the conditions specified in Article 7 of KVKK
Requesting notification of correction, deletion, and destruction operations to third parties to whom personal data has been transferred
Objecting to the emergence of a result against you due to analysis exclusively through automated systems
Requesting compensation for damages in case of suffering damage due to illegal processing
For questions about our privacy policy or to exercise your rights under KVKK:
Email: info@indravillage.com
Phone: +90 (532) 459 96 53
Address: Pazar, Rize, Turkey
This privacy policy may be updated from time to time in accordance with changes in legal regulations or updates to our services. In case of significant changes, you will be informed through our website or via email.