Distance Sales Agreement

Pre-contract information and framework

Last updated: April 9, 2026

General

This text provides framework information on distance contracts for services offered by İNDRA TURİZM KONAKLAMA ORGANİZASYON YAZILIM DONANIM ARAÇ KİRALAMA İNŞAAT TAAHHÜT PAZARLAMA TİCARET İTHALAT İHRACAT LİMİTED ŞİRKETİ (Indra Village), in line with applicable consumer protection rules. Final terms depend on the type of service (accommodation, cafe, events, etc.) and are communicated at order or booking confirmation. This page is informational; campaigns and agency sales may be governed by separate agreements.

1. Parties

Seller / Service provider (trade name): Indra Village

Legal name: İNDRA TURİZM KONAKLAMA ORGANİZASYON YAZILIM DONANIM ARAÇ KİRALAMA İNŞAAT TAAHHÜT PAZARLAMA TİCARET İTHALAT İHRACAT LİMİTED ŞİRKETİ

MERSIS: 0478113632000001 · Tax ID: 4781136320 · Trade registry: Pazar Trade Registry Directorate

Address: Aktaş Village, İnce Mevkii, Küme Evleri No: 65, Pazar / Rize, Turkey

Contact: info@indravillage.com, +90 (532) 459 96 53

Buyer: The natural or legal person placing a reservation or order via our website or contact channels.

2. Subject

The subject is hotel accommodation, cafe/restaurant menu services, event-related services, and related pricing, payment, and cancellation terms.

Services are described on the site (rooms, menu, campaign pages); prices are shown on the relevant page or in your offer.

3. Price and payment

The total price depends on the selected service, dates, and party size; payment may be made by cash, bank transfer, or—when available—card online.

VAT and other statutory charges follow applicable law; the final invoice/amount is confirmed at approval.

4. Right of withdrawal

Statutory withdrawal rights and exemptions (e.g. services tied to a specific date, accommodation, catering) apply as provided by law.

For stays and reservations, cancellation and refund rules follow the terms stated at booking and our “Delivery, Returns & Cancellation” page.

5. Disputes and complaints

Please contact us first at info@indravillage.com or by phone.

Consumer arbitration boards and consumer courts have jurisdiction as provided by law.

Contact

For questions about distance sales and this agreement:

Email: info@indravillage.com

Phone: +90 (532) 459 96 53

Address: Aktaş Village, İnce Mevkii, Küme Evleri No: 65, Pazar / Rize, Turkey

This text is for general information. The pre-contract information and terms provided for your individual booking or purchase prevail. We recommend legal review for your business.